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Generator Service

No matter what sort of generator you choose to suit your needs, it is important that your backup power works perfectly whenever it is required. A generator service contract from Ian Webb Engineering is the perfect option for you, we offer service contracts for a variety of requirements, to owners of all Ian Webb generators and some selected non-Ian Webb generators.

Peace of Mind

Service contracts are the best way to ensure that your generators runs perfectly every time it is required. With options of 24 hour call out 7 days a week, you can be confident that we will be on hand no matter your need.

When looking into getting a service contract it is important to consider how often you will be using your generator and also how important it is to you that it will work when you want it to.

Varied requirements

All of our service contract holders have a variety of requirements, some that use power 24 hours per day, therefore require a service solution that will ensure that there is an option available 24 hours.

What is included?

Every service that you receive includes:

  • Full cosmetic check of the generator
  • Testing of all elements to ensure correct function
  • Refuel of tank if required
  • Assessment of generator ability to switch-over if required

What if need a call out?

When you set-up a service contract with use you would have received a number to call whenever you have a potential issue, if not call our main office and we will see how we can help.


Why is it important to have a backup generator?

Numerous businesses, individuals and emergency services around the UK rely on having a source of backup power in the event of a loss of power either planned or unplanned. These businesses can be comfortable in the knowledge that if there is a sudden loss of power for any reason their business will have the equipment in place necessary to deal with this situation. It also ensures:

  • Reduction in business down time due to unforeseen loss of power
  • Preparedness in the case of planned power loss
  • Satisfies any business continuity plan in the event of an emergency
  • Powers essential equipment when mains power is unavailable

If you are a business that doesn’t currently have a backup generator installed and would like to discuss this as an option, contact us today

Does my generator need maintenance?

With all the confidence having a backup generator brings a business, it is just as important to ensure the generator is maintained and tested by a qualified and reliable service engineer. When a generator isn’t performing at optimal output, it is almost always because it has not been correctly and regularly maintained to industry standards. Here at Ian Webb Engineering, we are a team of industry certified mechanical and electrical engineers who are on hand to maintain and test any diesel-powered generator, not matter how big or small.
We offer several services that can be carried out during a generator service, including but not limited to:

  • Load testing
  • Changing filters when required
  • Fuel tank inspection
  • Fuel Polishing

Like a vehicle, if you continually maintain it by taking it to a garage and regularly get it checked over for any issues, you will see the benefits in the long term. Getting your generator maintained and inspected regularly will increase the lifespan of your generator, reducing the overall cost of any unplanned repairs.

Frequently Asked Questions

Your generator would have initially been installed to provide emergency power to your business, home or area. Because your generator will be running only occasionally every year, they can become unmonitored. You can forget about them, and they can become run down, this can lead to general wear and tear over time.

So when you call on the generator to provide you with power in an emergency situation, it may not work. Ensuring your generator is regularly serviced is one of the many ways you can ensure it is in full working order, for when you need it.

The importance of regular servicing and radiator cleaning on an emergeny generator.

Contact us now! Call 01296 771000